Frequently Asked Questions
Everything you need to know about shopping with The Marías.
What is the standard shipping timeframe?
We typically process orders within 1-2 business days. Once shipped, domestic orders arrive within 3-5 business days, while international shipping may take 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unused and unopened items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
The Marías accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How can I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing a unique tracking number and a link to monitor your package's progress.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes, which are the responsibility of the customer.
Are your products sustainably sourced?
At The Marías, we prioritize quality and ethics. We work closely with our manufacturers to ensure that our materials are sourced responsibly and meet our high standards for durability and craftsmanship.